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Get in Touch

We appreciate your interest in Spinko and welcome your feedback, questions, and inquiries. This Contact Us page is designed to guide you to the correct channels for your specific needs. Please read through the sections carefully to ensure your message reaches the appropriate team.

As an independent review and affiliate website, Spinko operates distinctly from the online gambling operators we feature. Understanding this distinction is crucial for directing your queries effectively.

Who We Are (Independent Review Site)

Spinko is an independent platform dedicated to reviewing and providing information about online gambling brands. We are NOT an online casino, sportsbook, or any form of gambling operator. We do not host games, accept wagers, or manage player accounts. Our purpose is to offer unbiased reviews, comparisons, and insights to help players make informed decisions.

We do not hold player funds, process transactions, or provide customer support for any specific casino or betting site. Spinko's role is strictly informational and advisory. We maintain editorial independence and strive to present accurate, up-to-date content about the online gambling industry.

What We Can Help With

The Spinko team is available to assist with matters directly related to our website and content. Please contact us for the following:

  • Feedback on our reviews, articles, or guides.
  • Suggestions for new content or improvements to existing information on Spinko.
  • Reporting factual inaccuracies or outdated information on our site.
  • Partnership inquiries or advertising opportunities.
  • General questions about how Spinko operates as an independent review platform.

When contacting us about our content, please be specific, including the URL of the page in question if applicable. This helps us address your query efficiently.

What We Cannot Help With

It is important to reiterate that Spinko is not an online gambling operator. Therefore, we cannot assist with any issues pertaining to individual player accounts, transactions, or gameplay at any casino or sportsbook. We do not have access to player data from these operators and cannot intervene on your behalf.

Please do not contact us regarding:

  • Account login problems or password resets for any casino.
  • Deposit issues, withdrawal delays, or payment disputes with an operator.
  • Bonus terms, wagering requirements, or bonus activation problems at a casino.
  • Account verification (KYC) processes for any gambling site.
  • Game fairness, technical glitches within specific games, or payout percentages.
  • Complaints about customer service at an online casino or sportsbook.

For any of these issues, you must contact the customer support of the specific online casino or sportsbook directly. Their support teams are equipped to handle all player-specific inquiries.

Account, Deposit and Withdrawal Issues

Spinko does not operate any online casino or sportsbook. We do not manage player accounts, process deposits, handle withdrawals, or resolve issues related to account verification (KYC). If you are experiencing problems with your account, a deposit, a withdrawal, or any aspect of your gameplay, you must contact the customer support team of the specific gambling operator involved.

Each legitimate online casino and sportsbook provides direct channels for player support, typically including live chat, email, and sometimes telephone. These are the only entities that can access your account information and resolve your specific issues. Spinko cannot access player data or intervene in these matters.

For all legal inquiries pertaining to Spinko, our operations, or our content, please direct your correspondence to our dedicated legal department. This includes matters such as regulatory compliance, data protection, or contractual agreements related to our website. Please ensure your communication is clear and includes all relevant details.

Email for Legal Inquiries: [email protected]

We commit to reviewing all legal correspondence in a timely manner. Please understand that this email address is exclusively for legal matters and not for general customer support or player account issues.

Spinko respects intellectual property rights and adheres to the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws. If you believe that any content on Spinko infringes upon your copyright, please submit a formal DMCA takedown notice or copyright infringement claim to our designated agent.

Your notice must include the following information:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Your contact information, including an address, telephone number, and email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Email for DMCA and Copyright Takedowns: [email protected]

We will promptly investigate all valid claims and take appropriate action in accordance with copyright law.

Responsible Gambling Resources

Spinko is committed to promoting responsible gambling practices. While we do not operate gambling services, we strongly advocate for safe play and provide resources for those who may need assistance. If you or someone you know is struggling with gambling, please seek help from professional organizations.

Here are some internationally recognized organizations that offer support and guidance:

  • GamCare (UK)
  • Gamblers Anonymous (International)
  • National Council on Problem Gambling (USA)
  • Gordon Moody Association (UK)

These organizations offer confidential support, advice, and practical tools to help individuals manage or overcome gambling problems. Spinko encourages all players to gamble responsibly and within their means.

Response Times

We endeavor to respond to all legitimate inquiries directed to the correct channels as quickly as possible. For general feedback and partnership inquiries, you can typically expect a response within 2-3 business days. Legal and DMCA inquiries will be prioritized and addressed according to their nature and urgency.

Please note that inquiries sent to the incorrect email address or those asking for assistance with operator-specific issues (which Spinko cannot help with) may not receive a response or may experience significant delays as we redirect them, if possible. We appreciate your patience and understanding.

James Wilson
James WilsonSérfræðingur↻ Uppfært 03.08.2026

Faglegur sérfræðingur í fjárhættuspilum með yfir 8 ára reynslu af spilavítum á netinu, íþróttaveðmálum, spilakössum og póker. Sérhæfir sig í bónusskilmálum, útborgunarhraða, sanngirnisúttektum og reglum um vernd leikmanna.